Once your account has been opened, you will be provided with your account number and our bank details for payments in. You will need to give these to your employer if you wish to have your salary or wages paid into your Community Savings account.
Please ensure that your employer also quotes your name and account number.
If you receive income support or other benefits or allowances, you will need to give these details to Customer and Local Services.
Anyone wishing to pay money into your account will need to know your account number. You can also pay in cheques to your account via our counter service or these can be posted to us for deposit.
You can apply for a ‘pre-paid’ debit card through us, with a third party card provider, to withdraw cash from an ATM and pay for goods and services, including over the telephone or online. You will need to ensure that your card has sufficient credit before it is used. You can top it up with money from your Community Savings account, as and when required and a standing order may be set up so we fund your requirements on a pre-determined basis. Please note that there are third-party costs associated with certain aspects of this service, details of which will be provided.
We dot not allow cash withdrawals or deposits. We have an arrangements with Jersey Post to enable counter collections (not deposits) at the Broad Street Post Office, for those managing their finances in cash.
A mobile app is available, at no cost, to enable members to view their balances and transactions, and to make transfers between their own accounts.
We can also help you set up standing orders for any regular payments you want to make from your account. However, we cannot accept direct debits to this account.